The objectives of FLUITECO S.R.L. are to:

  • Satisfy the needs and expectations of customers with high-quality and innovative products;
  • Achieve and maintain a leading reputation for the quality of products and services provided;
  • Comply with contractual regulations and applicable laws;
  • Focus on business sustainability in terms of product and work quality, environmental impact, and safety;
  • Continuously improve the system and products.

To achieve these objectives, the Management implements the following standards/methodologies:

  • Focus on human resource management by training personnel to optimize production;
  • Pay attention to the satisfaction of all interested parties;
  • Develop and innovate listed machines based on technological advancements and identified issues;
  • Design and develop new proprietary production machines;
  • Address risks related to personnel safety and environmental impact;
  • Establish collaborative relationships with external service providers;
  • Improve internal management through efficient and effective organization of roles and personnel, increasing engagement through motivation and loyalty;
  • Assess market risks and opportunities by analyzing the business context to enhance performance;
  • Maintain certification of the management system in accordance with the UNI EN ISO 9001 standard.

The Management also commits to:

  • Continuously improving the implemented Quality Management System;
  • Preventing accidents and environmental pollution;
  • Training managers regarding the work quality of their teams;
  • Enhancing customer service to stand out from competitors;
  • Training company departments on quality and workplace safety matters;
  • Ensuring the availability and visibility of data records that demonstrate the quality of the products/services offered;
  • Analyzing business risks and opportunities to support ongoing improvement of the management system;
  • Defining indicators and performance metrics to be regularly monitored and reviewed;
  • Continuously monitoring the service provided to customers in order to achieve ongoing improvement.

 

Republic of San Marino                                                                The Board

May 2023